Welcome to JSL

We at J.S.L. are proud to launch our new website. We would like to thank all our staff, customers and key supporters for their input in making this new website a success. There are many changes to our public website, as well as our Classic Mail  Box online accounts. It may take some time for customers to navigate, as with all things new, but our user friendly design will eliminate any learning curves . We are sure you will see the benefits of all the overall changes made to our website, especially since seventy percent of the updates were based off customer requests.  Please keep in mind when you log into your account from our new website, you will be required to re-verify your account information before gaining access. This helps to update our database with customer's current information. Please feel free to send us your feedback and suggestions at customersupport@jslspeedpak.com. 

Our development team are still working on many more features that will be applied to the system in the coming months, check your email for notifications.

Thank you again for your support and for celebrating with us this accomplishment.



The current exchange rate between TT and US dollars is $6.75 T.T to $1.00 US and this can be out dated by the time this post is uploaded to our website. That is how fast the rate exchange appears to be increasing within recent months. Many speculate the rate increases are due to our country's weakening economy, indirectly affecting our currency value. There are others who speculate that the volatility of the world wide economy is causing the spikes in rate exchanges between countries. Our company policy requires us to adjust our exchange rate to match the bank rates that are monitored daily, but we only make adjustments when the airlines provide notice of an increase or decrease. We understand these topics cause concern for our customers as it directly affects their import costs for business and personal items. This is the reason we have decided to address this topic head on and provide our customers with options to reduce costs.

  1. It is a common practice for customers to have accounts with more than one P.O. Box service. This gives them the option to take advantage of the unique features each service offers. In light of the current economic climate, it will be best to consolidate their shipments under one P.O. Box service. This does two things; it allows the customer to increase the weight bracket in which they normally ship causing their shipping rate to be reduced, it also allows the customer to consolidate their shipments which can bring even further discounts in shipping. At J.S.L. a customer can save up to 10% off their shipping costs by saving on customs service charges, volume weight and discounted rates at higher weight brackets.
  2. Re-evaluate your supplier contracts. Suppliers are aware of the current short falls in the economy and are feeling the impact. Therefore they may be open to renegotiate their merchandise prices or service fees to keep you as a customer. Any little savings adds up especially if the savings are in US dollars.
  3. Take advantage of sales tax exempt status for shipments that are purchased in the US, but are not intended to be sold or remain in the US. Our company is capable of providing the necessary information required to any supplier in the U.S., if they agree to waive the sales tax from your invoice. There are certain conditions that are necessary, but it is worth the time confirming with your supplier if they will waive sales tax on your purchases, if you show proof the shipment left the US. This can be more than a 7% of the total invoice in savings. This method may not apply to the regular shopping services such as Amazon.com, Ebay.com etc.
  4. Cost effectiveness is a key criteria when deciding to import a shipment via Air Freight or Ocean Freight services. J.S.L. offers both services and without time constraints a customer should consider our Ocean service for restocking inventory or purchasing large equipment and supplies. It is cheaper than Air freight costs, but can take a little longer (7 days) to arrive in Trinidad as it travels by boat. Prioritizing your shipping schedule based on time constraints can create unexpected savings by including our Ocean Service as an option. 

Here are some quick tips put together by our managers to help Classic Mail Box customers cut shipping costs:

  • Consolidate! Customers should take advantage of our consolidation service that allows them to submit a shipper's instruction request to hold a number of shipments, over a two week period and consolidate them into one or two packages. This will reduce customs service charges, as well as the package's chargeable weight. Due to repackaging, items are put into a box with little or no volume weight. The savings from consolidation requests can be pretty hefty if you coordinate your purchasing schedule.
  • Invoices! Many customers opt not to provide invoices for their shipments and not all suppliers send invoices in the packages. This results in the package being shipped with a $0.00 value. When a shipment arrives in the bond for clearance, customs has the authority to assign a value to a shipment if an invoice is not present based on their discretion. The value sometimes can be higher than the actual cost of the item and the customer pays more than they should in duties an vat. Ensuring that your supplier sends an invoice with your package or that there is an invoice present at the time of clearance in the bond, will save customers unnecessary additional costs. 

At J.S.L. we are so excited about our new website and the new improved customer experience. Here are the top five features voted as most helpful by our Customer Support Department agents:

  1. Warehouse Tracking; This feature allows customers to use their third party tracking numbers (UPS, FedEx etc.), to track their shipments on the third party's website and on our website at the same time. Therefore if a shipment has not yet arrived at our warehouse in Miami the tracking information for the shipment from the third part site will be displayed. If the shipment was delivered to our warehouse and processed, the in house tracking information for the shipment will be provided to the customer. This saves the customer a phone call to Customer Support. 
  2. Shipping Estimates; This feature allows customers to determine the expected cost of their shipment prior to shipping, including customs fees. A great way to help manage budgets by eliminating any unexpected rate hikes or fees.
  3. Authorized User;   Principal account customers are now able to submit co-sharer requests directly from their C.M.B. accounts, as well as activate and deactivate the members under their account. This gives the customer more control over account use.
  4. Services; All forms have been simplified and streamlined to make completing them a breeze without customer support assistance. The services page has also been renovated to be much more user friendly.
  5. Dash Board; Notifications found on the dashboard can instantly update a customer on current account events. The dash board also provides the customer links so they can view the events for more details. A helpful feature preventing the customer from digging through their online account for updates.

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